(5.0 / 5)9+ Ratings

Napster Reviews

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Overall Rating

5.0
9 Reviews
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About Napster

Napster is a music service for music fans. Originally launched as a peer-to-peer file-sharing service in 1999, it has evolved into a subscription-based music platform. It offers a convenient all-in-one platform for companies looking to launch their own branded music service.

Napster is available in 33 countries with premium subscriptions, giving millions of consumers unlimited ad-free access to music on any device, online or offline. It boasts a comprehensive library of over 110 million tracks and delivers high-quality audio with an ad-free experience to its global community of music enthusiasts.

The platform provides a comprehensive suite of solutions customizable for every company, including licensing and rights holder management, media streaming and download infrastructure, apps and personalization, recommendations, customer billing, and royalty distribution.

In addition to music tracks, Napster is home to hundreds of thousands of official music videos. Whether streaming on demand or listening offline, all content is ad-free. The service also offers lossless audio, allowing users to hear music precisely as the artist intended.

For the most accurate and up-to-date information, it's recommended to check the official Napster website.

Napster Pros & Cons

Pros of us.napster.com:

  • Vast Music Library: Access to over 110 million tracks, allowing users to discover new music and enjoy their favorite tunes.
  • Ad-Free Listening: All content, including music and official music videos, can be streamed on-demand or listened to offline without any advertisements.
  • High-Quality Audio: Offers lossless audio, enabling users to hear music precisely as the artist intended.
  • Personalization and Recommendations: Provides personalized recommendations based on the user's music preferences.
  • Playlist Creation: Users can create the perfect playlist for any occasion with PlaylistGPT.
  • Offline Access: Allows users to download music for offline listening, making it accessible anywhere.
  • Mobile App Excellence: The mobile apps are well-designed and intuitive, offering refined search results and offline music availability.

Cons of us.napster.com:

  • Performance Issues on Macs: The pop-up music player window can freeze, and users may encounter difficulties with volume control, skipping tracks, and playback adjustments on Macs.
  • Limited Bitrate: The maximum streaming bitrate is 192kbps, which may not be suitable for audiophiles.
  • Customer Service Issues: Some users have reported difficulties in contacting customer service and resolving issues, such as service downtime and billing problems.
  • Limited Compatibility: The service is not fully compatible with all browsers on Macs, such as Safari and Internet Explorer.

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Napster Customer Reviews (9)

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Grada Knoop
Grada Knoop
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Jul 26, 2024
Moses Jordan
Moses Jordan
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Jul 26, 2024
Ernestine Gairbekov
Ernestine Gairbekov
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Jul 26, 2024
Enola Berndsen
Enola Berndsen
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Jul 24, 2024
Malik van Oppen
Malik van Oppen
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Jul 24, 2024
Barbara Ladwig
Barbara Ladwig
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Jul 22, 2024
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Demi North
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Jul 21, 2024
Mollie Campbell
Mollie Campbell
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Jul 21, 2024
David Peterson
David Peterson
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Jul 20, 2024

Napster Customer’s Q&A

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Napster Features and Benefits

Napster is a music service that offers a variety of features and benefits:

  • 110+ million tracks: Users have access to a vast library of songs, allowing them to discover new music and enjoy their favorite tunes.
  • Ad-free listening: All content, including music and official music videos, can be streamed on-demand or listened to offline without any interruptions from advertisements.
  • High-quality audio: Napster offers lossless audio, enabling users to hear music precisely as the artist intended.
  • Music videos: In addition to songs, Napster is home to hundreds of thousands of official music videos.
  • Personalization and recommendations: The platform provides personalized recommendations based on the user's music preferences.
  • Playlist creation: Users can create the perfect playlist for any occasion with PlaylistGPT.
  • Music library transfer: Users can bring all their music with them by transferring their music library to Napster from another streaming service.
  • Rewards for listening: Napster rewards fandom by offering exclusive rewards to users who listen to their favorite artists.

These features and benefits make Napster a comprehensive music service for music fans. However, it's recommended to check the official Napster website for the most accurate and up-to-date information.

Napster Pricing

Napster, a music service for music fans, offers a 30-day free trial. After the trial, the service costs $10.99 per month. This subscription provides unlimited ad-free access to music on any device, online or offline. The platform also offers a comprehensive suite of solutions customizable for every company, including licensing and rights holder management, media streaming and download infrastructure, apps and personalization, recommendations, customer billing, and royalty distribution.

In addition to music tracks, Napster is home to hundreds of thousands of official music videos. Whether streaming on demand or listening offline, all content is ad-free. The service also offers lossless audio, allowing users to hear music precisely as the artist intended.

Please note that the pricing information is subject to change. For the most accurate and up-to-date information, it's recommended to check the official Napster website.

Payment Method

To change the payment method on us.napster.com, follow these steps:

  1. Head to Account Management.
  2. Login with Username and Password.
  3. Click ‘Billing Information’.
  4. Click ‘Edit’ next to Billing And Payment Information and enter your new billing details.

Remember, you can cancel your Napster subscription by clicking 'Cancel Subscription' at the bottom of the account summary. To view past charges, click 'Billing History' to see charges by month. If more than 15 business days have passed since they’ve approved your return, please contact them at merch@napster.com.

Some of Napster’s Services require a subscription and recurring payment over a specific length of time (e.g. a week, a month, or a year) in order to maintain access to the Services. Other Services may require non-recurring payments to access certain features. Other Services may not require payment from you at all.

Napster FAQs

FAQ

Napster Alternatives

Here are the top 10 alternatives to us.napster.com:

  1. Spotify
  2. Last.fm
  3. AIMP
  4. Strawberry
  5. MusicBee
  6. Apple Music
  7. Tidal
  8. Qobuz
  9. Rhapsody.com
  10. Amazon Music

These platforms offer a variety of features including music streaming, personalized recommendations, and high-resolution audio. Some of them also provide podcasts, audiobooks, and exclusive content. They are available on various platforms including Windows, Mac, Linux, Android, and iPhone. Please note that some of these services may require a paid subscription for full access to all features.

FAQ

Napster Return Policy?

Napster has a 30-day return policy. This means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact them at merch@napster.com. Once your return is processed, they’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to them without first requesting a return will not be accepted.

Please inspect your order upon reception and contact them immediately if the item is defective, damaged or if you receive the wrong item, so that they can evaluate the issue and make it right.

Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). They also do not accept returns for hazardous materials, flammable liquids, or gases. Unfortunately, they cannot accept returns on sale items or gift cards.

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

If the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification.

They will notify you once they’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since they’ve approved your return, please contact them at merch@napster.com.

FAQ

How To Open A Napster Account?

To open an account on us.napster.com, follow these steps:

  1. Visit the Napster website.
  2. Click on the "Sign Up" button.
  3. You can sign up using your email, Facebook, or Apple ID.
  4. If signing up with email, enter your email address and create a password.
  5. Follow the prompts to complete the sign-up process.

If you forget your password, there's an option to reset it. An email will be sent to you with a new one. Remember to check your spam inbox if you don't see an email from them after following the link.

Please note that if you're having trouble signing in, it's worth trying a different sign-in method.

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